Smart detection
offsite cctv monitoring.
087 8209 911
24 HOUR CONTROL ROOM
WHO WE ARE.
With an unparalleled reputation for delivering professional and technological advanced offsite cctv surveillance under the most demanding conditions to business, commercial and residential premises.
The Watch Tower group management team have over approximately 35 years of combined security, CCTV monitoring technology and law enforcement experience. We pride ourselves on being an executive management run operation that ensures your assets are protected to the highest levels.
With global trends moving towards technological security based protection, we use the latest technological smart detection products available to ensure the highest level of security and required response protection services.
WatchTower Group uses smart detection analytics which are able to determine risk-based situations within seconds. This smart detection software is able automatically to detect, track and analyse movements of people and objects. The system learns the environment and flags any unusual behaviour by notifying control room operators via alerts.
WHAT WE DO.
OUR SERVICES.
ANALYTICAL BASED OFFSITE CCTV MONITORING
Using smart detection analytics, the software technology is able to determine risk-based situations within seconds. Smart detection enhances business and home perimeter security, identifying unwanted individuals as soon as they breach your property. In response to an alert, our control room operators initiate external services such as law enforcement agencies, your selected armed response company and on-site security.
Smart detection analytics prevent crime before it happens. Provides 24/7 remote monitoring, 365 days a year. Allows for cost savings on security guards and gathers evidence in the event of a crime.
DETECTION AND RESPONSE DISPATCH
Equipped with the latest technology we are able to monitor all internal system burglary and fire alarms. In the event an alarm is activated, Control room operators will first contact the client to ensure they are safe.
In an emergency, operators will immediately dispatch the required rescue services – from armed response, South African Police Services (SAPS), private security, or emergency medical and rescue personnel.
ALARM-BASED MONITORING
WatchTower Group implements a monitoring service based on your alarm alerts. Should your alarm be triggered, a signal will be sent to our control room; a WTG operator will then remotely access your cameras and monitor your property for any potential threats. Should there be a possible threat, such as an intruder on your property, our operator will then notify your armed response company and activate external services such as SAPS.
Alarm Based Monitoring allows your CCTV cameras to work hand in hand with your household alarm to prevent crime before it happens.
HOW WE OPERATE.
WatchTower Group’s offering is based on the latest technology and trends in safety and security, and the company regularly updates its systems to offer clients the best retail and commercial security solutions.
A team of specialised controllers are stationed at the WatchTower operations centre in Cape Town, ensuring 24-hour monitoring.
Each controller undergoes an extensive training programme to ensure they are able to operate the latest technology and respond to any security or medical emergency. They are also accredited by the industry governing body, PSIRA.
The system used by WatchTower Group ensures controllers are randomly assigned alerts. This means each controller will interact with alerts from a range of properties and ensures independence and integrity at all times.
Alerts are issued within 15 seconds of the analytical system detecting an irregularity. Each controller has been trained to identify concerning alerts and will use CCTV monitoring to assess the risk associated with the alert. All relevant and necessary services will be dispatched in response to the alert in under five minutes.
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